Contact information

Our team is here to help with orders, deliveries, product questions and care advice.

Already placed an order?

The quickest way to contact us about an existing order is to reply directly to your order confirmation email.

You can also email care@tree2mydoor.com. Please include your order number where possible.

By telephone

General enquiries and telephone orders

0161 870 6590

9am to 4pm, Monday to Friday.

Customer Service

0161 870 6368

From outside the UK: +44 161 870 6368

9am to 4pm, Monday to Friday.

You can leave a voicemail outside these hours.

By email

care@tree2mydoor.com

Privacy and data protection

For privacy or data protection enquiries, email care@tree2mydoor.com and include the word "Privacy" in the subject line.

See our Privacy Policy for more information.

Returns

Please do not send a return to our registered office without contacting us first.

For information about reporting a problem or arranging an eligible return, see our Returns and Refund Policy.

Registered office

TREE 2 MY DOOR LIMITED
151 The Rock
Bury
Greater Manchester
England
BL9 0ND

This is our registered office. It is not a retail shop or customer returns address.

Social media

You can also follow Tree2mydoor on:

For questions about an order or anything involving personal information, please contact Customer Care by email or telephone rather than posting the information publicly on social media.