Supporting Your Loved One

Because every living gift deserves care and so does the person who receives it.

When you send a tree or plant from Tree2MyDoor, you’re sending more than a gift. You’re sending a connection; to nature, to memory, to the moments that truly matter. And we believe that connection should keep growing long after delivery day.

That’s why every living gift is supported by MyTree™ - our free aftercare promise created to help your loved one feel confident, cared for and connected as they nurture their new tree or plant.

What is MyTree™?

MyTree™ is personalised recipient care. It’s our way of saying, “You’re not alone in this.” From the moment their gift arrives, we’re there in the background - offering gentle guidance, practical advice and reassurance through every season.

  • Monthly care emails tailored to their specific tree or plant
  • Seasonal reminders and simple, step-by-step guides
  • Access to expert horticultural advice when needed
  • A replacement warranty, should nature take an unexpected turn

Whether they’re a lifelong gardener or caring for their very first plant, MyTree™ brings calm and confidence, so your thoughtful gesture keeps thriving.

What does it feel like to receive?

“The gift was lovely, but the care after? That’s what really moved them.”

A living gift arrives beautifully packaged to bring a moment of joy at their doorstep. But MyTree™ is the quiet voice that follows, reminding your loved one that this tree is still growing. That it matters. That they matter.

Each message they receive is simple, seasonal and supportive. Over time, those gentle reminders become part of their routine. At Tree2mydoor, we provide a rhythm of care that deepens the meaning of your gift.

How it works

  1. You place your order and include your personal message.
  2. The tree arrives, carefully wrapped and ready to plant.
  3. Your loved one is invited to register their gift online for free.
  4. Each month, they receive tailored care tips by email (their own growing guide).

If they’d prefer not to register themselves, you can do it on their behalf. Many customers tell us it becomes a lovely reason to stay in touch - sharing monthly “tree chats” as their gifts grow together.

A thoughtful gift with lasting meaning

At Tree2MyDoor, we believe gifting should restore connection between people, planet and purpose. That’s why MyTree™ is not an add-on, but part of the promise.

When you give a living gift, you give a moment that grows, supported by living care. That’s what makes it more than a present. It’s a story that continues, season after season.

Learn more about MyTree™ or browse our living gifts to begin your story.


Frequently Asked Questions

What if my loved one isn’t a gardener?

No experience needed. Each MyTree™ email offers clear, seasonal guidance; when to water, prune or simply enjoy the view. We make care simple and reassuring, not technical or time-consuming.

Do they have to register MyTree™ themselves?

Not at all. You can register on their behalf when their gift arrives, it's a lovely reason to check in and share care updates together. Registration takes less than a minute.

What happens if their tree struggles to grow?

Nature can be unpredictable, and that’s why we include a free MyTree™ warranty. If the tree doesn’t thrive despite proper care, we’ll replace it - no fuss, no guilt, just ongoing support.

How often will they hear from you?

We send one gentle care email each month, designed to arrive with the rhythm of the seasons. No spam, just small, timely reminders to keep their gift flourishing.

What if they move house?

The MyTree™ care emails follow wherever they go. If needed, our team can help them replant or adapt their gift to suit a new space, whether it be indoors or out.

Still have questions? Visit our contact page or call us, we’re always happy to help you make sure your gift grows with love.