Contact Us

For updates during the COVID-19 pandemic, please see this blog post.

If you need to get in touch with us during these times please email us at

By Telephone:

Telephone Orders:

9am - 4pm (Monday to Friday)

Customer Service Queries:

Reply to your confirmation email or email

UK Callers - 0161 870 6368

International Callers - 00441618706368
9am - 4pm (Monday to Friday)
Or leave us a voicemail message 24 hours a day.

By Post:

Head Office:

Tree2mydoor Ltd
Albany Mill,
Old Hall Street,
M24 1AG is a Manchester (UK) based mail order gifts company. All business is conducted through our e-commerce website and via telephone. We do not currently have a retail outlet.

Please do not send us post as noone is working from the office during Covid-19 social distancing.

By Fax:

Fax Number - 0161 870 6201

Product Returns:

Please email us at with your order number or reply to your confirmation email within 3 working days of receipt and we will supply a returns label via email.

By Email:

Reply to confirmation email or email

By Social Media:

Facebook, Twitter, Youtube, Flickr, Instagram, Pinterest

Company Details:

Registered in the UK as Tree2mydoor Limited.
Company Registration No. 4890218
VAT Registration No. 823 2397 35
Data Protection Registration No. Z8286464

Placed an order with us?

The quickest way to get help is simply to reply to your order confirmation email and we promise to get back to you within 1 working hour.